FAQs

Can I customize my bracelet or necklace?

Yes, every piece is fully customizable so you can build something personal. Once you reach checkout, in the note section you can request a specific lineup. 

 

Is your jewelry tarnish-free?

Yes! Our pieces are made to last and designed for everyday wear 🤍

 

How long does shipping take?

Orders are processed quickly and shipped with care. If you order before 4PM EST (weekdays) we ship same day! 

 

Is this a good gift?

Absolutely! Each piece arrives thoughtfully packaged and ready to gift. You can even request for gift wrapping in the notes!

 

Can I add more charms later?

Yes! Our charms are designed to be collected and stacked over time.

 

Do you offer returns or exchanges?

Because each piece is personalized, all sales are final — but please reach out if there’s an issue 🤍

 

Are these pieces heavy?

Nope! They’re lightweight and comfortable for all-day wear.

 

Is the jewelry nickel-free?

Yes, our pieces are nickel-free and made with sensitive skin in mind.

 

Do you restock sold-out charms?

Some charms restock, some don’t. If you love it, grab it while it’s available.

 

Can I gift this directly to someone?

Yes! Just ship it straight to them, no extra wrapping needed 🎁

 

How do I take care of my charm jewelry?

To keep your Cosmo Cowgirl pieces looking their best:

• Remove before applying perfume, lotion, or oils

• Store in a dry place when not in use

• Gently wipe with a soft cloth after wearing in water

With proper care, your jewelry will stay shiny and beautiful 🤍